FAQ
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Orders
Yes! Click the little human icon at the top of your desktop screen or create an account while making a purchase. An account will allow you to find your order history, find order information and adjust your personal details. By staying subscribed via email you will be notified regarding new products, special sales etc.
Unfortunately we cannot change your order after you have placed it. If you want to change or cancel your order, please contact us.
Items are considered faulty if they arrive damaged or if a manufacturing defect appears within 3 months of purchase. To ensure the longest possible lifespan of your garments, please follow all care instructions on the Clothing Care Labels.
Products exposed to prolonged direct sunlight or strong, continuous LED lighting may experience sun or light damage. We cannot accept responsibility for damage caused by such exposure.
After 3 months from your order date, items are no longer classified as faulty. Any issues that arise beyond this period will be regarded as normal wear and tear.
If your order hasn’t been processed yet, we’ll do our best to update your shipping address. Contact us as soon as possible with your order number and the updated details. Keep in mind our working hours are 9 am - 5 pm CET
We’re sorry to hear that your item arrived damaged. Please email a clear photo of the issue along with your order details to our support team. So we can assist you with a solution as quickly as possible.
Please note that damaged items reported more than 90 days after the order date are not eligible for return or refund.
Shipping & Returns
Import Taxes & Refused Deliveries
Customers are responsible for all import VAT, customs duties, and carrier handling fees required by their local customs authorities. If the customer refuses to pay these charges and the parcel is returned, all shipping costs (including return shipping charged by the carrier) are non-refundable.
Non-EU Orders
For shipments delivered outside the European Union, the recipient is responsible for all applicableimport duties, taxes, customs handling fees, brokerage charges, and other import-related costsimposed by the destination country’s customs authority.These charges arenot includedin the product price or shipping fees collected at checkout.Shipments destined for non‑EU countries *including the United States* may be subject to U.S. customs duties, tariffs, import taxes, and brokerage fees. These assessments vary by product category and country of origin and are determined solely by U.S. Customs and Border Protection.The recipient is fully responsible for paying all such charges at the time of import.
Please read of shipping policy for more details
Free Shipping Requirements
The minimum order amount required for free shipping varies by country. Once you reach the qualifying total for your location, free shipping will be automatically applied at checkout.
We ship with Fedex, UPS, GLS and PostNord
Please note: Selecting UPS Access Point DOES NOT mean home delivery. It means pick up as the nearest UPS Access Point by your provided shipping address.
at this time, we are unable to offer direct exchanges. If you need a different size or color, please place a new order for the desired item and return the original product.
register your return through our Return Portal.
If you repurchase the same model in a different size or color, we will ensure that any discount applied to your initial order is honored on the replacement.
Your refund for the returned item will be issued once it has been received and processed at our warehouse.
Create your return here Return Portal
All orders ship from Denmark (EU). International customers may incur customs fees.
We only offer Standard Shipping. Estimated delivery times vary by region:
• Denmark: 1-2 business days
• Sweden & Finland: 2-4 business days
• European Union (including UK & Switzerland): 2-5 business days
• Eastern Europe: 2-4 business days
• United States & Canada: 4-7 business days
• Asia: 4-7 business days
• Australia & New Zealand: 4-7 business days
• Rest of the World: 4-7 business days
Please note this does not apply for pre-orders.
Shipping costs will be calculated at checkout based on your location.
Products
Regular Fit
A timeless, versatile cut that balances comfort and structure. Sits close to the body without feeling tight, with a straight profile through the torso and sleeves. Great for everyday wear, offering a clean, classic shape that pairs effortlessly with jeans or joggers. Perfect for those who prefer a polished yet casual aesthetic.
For a more relaxed look, size up by one. This gives extra room in the chest and shoulders without losing the overall shape.
Sizing can be tricky since many pieces are designed with a regular fit in Unisex sizing.
Consider going one size up if you want that authentic baggy and relaxed look, or stick to your normal size for a more fitted aesthetic.
Size down if you tend to buy smaller sizes for a tight fit.
If you shop women's clothing and want your clothing item to be true to size. Consider sizing down.
When in doubt, measure yourself and compare your measurement to our size guide.
Consider measuring your own hoodie or t-shirt you like the fit of and compare the measurements to our items